HOSPITAL ADMINISTRATOR
DIANE ZEOLI
Children's Orthopaedic Center
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Children's Hospital – Los Angeles
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I was born and raised in Southern California, and my parents still live
in the same house they moved into when I was a year old. I grew up in
Palos Verdes and, while it is a very affluent area with lots of excess
both in adults and kids, my parents tried very hard to keep us from having
too much, and to appreciate everything we had. My parents loved to travel,
and they really taught us how to travel Europe right – we would rent
a car and drive everywhere, with no itinerary and no reservations, stopping
in tiny towns each night and renting a room in someone's home, sort
of bed–and–breakfasts, as they do there. Many of these people
had never had Americans stay with them – their towns were so small.
We lived in Rome one summer, and I just love the culture there. I've
gone back many times, and love to drive through Europe (especially in
the wild streets of Rome!).
We also grew up with a love of music – I played classical piano for many years, then played drums in the PV High marching band, and sang in the choral music groups. I continued to sing at UCLA, and played the drums in the "solid gold sound of the UCLA marching band". I was very insecure and shy in high school, and really didn't do that well. SAT scores and my essays were definitely what got me into UCLA. I had no idea what I wanted to do, only that I was good in math and other quantitative subjects. In the late '70's, there was no undergrad business curriculum at UCLA, so I was an economics major.
My last summer in high school I got my first job. My mother still takes credit for having forced me to take typing the year before, and I went to Marineland (like a small Sea World) near where I lived. It was so intimidating to interview with this older gentleman, and I'd gone in for some type of office job, but they had only an opening in food service, so I worked in the main food restaurant, which was not a sit–down but like a large MacDonald's. I had my first taste of success early because for some reason, when they had a manager position open up that summer, they promoted me. I felt so important closing up at night, with all of my "official" duties. I loved that job, working with a lot of fun people.
But the next summer, after I'd started at UCLA, I put my typing skills to use and got a secretarial job at Hughes Aircraft. However, early in my sophomore year, I was still uncertain of what I wanted to do, so I withdrew and went to live on the East coast for a few months with my brother and friends, from Boston down to New Jersey. I loved the East coast, so I transferred to New York University for one year. I came back to UCLA for about a year then, much to my parents' delight, I withdrew again, this time to follow the Formula II grand prix motorcycle racing circuit around the U.S. and Canada. I had always loved motorcycles, and got a fast Yamaha RD400 street bike when I was 18. My friends raced, so I decided to tour with them. I like to encourage young people who don't know what they want to do that, you can wander when you're young and still end up as a fairly stable adult!!
I continued to work at Hughes every summer and, when I graduated from UCLA, they made me an offer in Operations Management – essentially, administration. I got a lot of good experience in budgeting, operations and supervision there. But I really felt the need to distinguish myself; it just didn't seem like having a bachelor's degree was enough. My boss always assumed that my co–worker, who was male, knew more or was more qualified. So I applied to business school and, after eighteen months of full–time work, went to the University of Chicago Graduate School of Business.
EDUCATION
MBA – University of Chicago Graduate School of
Business, Chicago, IL.
June 1986 BA – University of California, Los Angeles
School of Economics, Los Angeles, CA. June 1983
PROFESSIONAL EXPERIENCE
Childrens Hospital Los Angeles – Hollywood, CA (2001 – Present) Administrative Director: Responsible for all aspects of the Childrens Orthopaedic Center; Financial management & budgets; clinical operations; personnel management; hospital and physician billing.
PricewaterhouseCoopers, LLP – Hollywood, CA (2001 – Present) Administrative Director: Responsible for all aspects of the Childrens Orthopaedic Center; Financial management & budgets; clinical operations; personnel management; hospital and physician billing.
University of Texas Southwestern Medical Center – Dallas, TX (1995 – 1999) Financial Affairs Manager, Department of Pediatrics: Directed the entire business operations of the Pediatrics Department at the Medical School, with approximately 90 full–time Faculty and 97 classified employees (administrative, research, nursing) with an annual budget of $18 million.
Business Valuation Services, Inc. – Dallas, TX (1993 – 1995) Senior Consultant: Managed and performed business valuations and economics loss studies with a concentration on litigation–oriented engagements for estate and gift tax issues; mergers and acquisitions; corporation reorganizations and general tax–related concerns.
Price Waterhouse – Los Angeles, CA (1988–1989 & 1990–1993) Manager, Valuation Services Group: Managed and performed business valuations for mergers and acquisitions, corporate reorganizations, litigation, estate and gift tax and general tax purposes.
Merrill Lynch, Pierce, Fenner & Smith, Inc. – Seattle, WA (1990) Registered Representative, Financial Consultant: I completed intensive sales training culminating in the successful passage of the NASD Series 7 and 63 Licensing Exams. My family relocated to Los Angeles in 1990, at which time I rejoined Price Waterhouse.
Arthur D. Little Valuation, Inc. – Woodland Hills, CA (1987–1988) Project Manager: I performed business valuation consulting services, similar to those described above, until Arthur D. Little divested itself of its valuation subsidiary.
LICENSES AND PROFESSIONAL AFFILIATIONS
Member, American Academy of Procedural Coders (AAPC) Senior Member, Association for Administrators in Academic Pediatrics (AAAP) NASD Series 7 and Series 63 Securities Licenses, Registered Representative Chartered Financial Analyst (CFA) Candidate, Level II American Society of Appraisers (ASA) Candidate, Level III Member, Association for Investment Management and Research Member, Financial Analysts Society Member, Medical Group Management Association (MGMA)